New privacy notice

New privacy notice

A new data privacy law is being introduced in the UK on 25 May 2018. This means that we’re making it easier for you to find out how we use your data and how you can choose and control the data we hold.

What’s changing?

To put your mind at rest: this won’t mean we’re changing the way we use your personal information. To help make it easier for you to find out what we do, we’ve created a new “Privacy Notice”. This includes details about your rights and the legal grounds we rely on to hold your data.

Old Oak Community & Children’s Centre’s Christmas Big Tea Event – Friday 15 December 2017

Old Oak Community & Children’s Centre’s Christmas Big Tea Event – Friday 15 December 2017

On Friday 15th December, Old Oak’s Community Centre and Housing teams joined together to throw a special Christmas event for our customers aged 60 and over.

A mix of local tenants, and other residents, attended this special Christmas Big Tea, built on the success of previous Big Tea events at the Centre, that we’ve held regularly for the past two years.

As well as enjoying sandwiches, a wide range of cakes, tea, coffee and mulled wine, we held a festive themed quiz, a prize raffle, and our guests were treated to a return visit by the very popular singer Dean Gee.

Dean and staff encouraged lots of dancing, with Dean’s mix of Christmas tunes and “Brat Pack” type songs.

One lady told us as she left that she’d had a fantastic time at what was her first Big Tea, and that she’d definitely be back for future events.

Thanks to all our staff and volunteers who really pulled out all the stops to make this an event our older residents clearly very much enjoyed!

Questionnaire for social tenants

Questionnaire for social tenants

Following the Grenfell Tower tragedy earlier this year, Alok Sharma, Minister of State for Housing and Planning, has been trying to gain an understanding of how there can be a more effective voice for social tenants.

He has been meeting tenants across England to learn about their issues and concerns. He is also keen that tenants complete this questionnaire which will be open until Wednesday 31 January 2018.

Views gathered will help to inform the Government’s Green Paper for social housing in England which should be published in spring 2018.

You can download a letter from Alok Sharma MP here.

Christmas & New Year Opening/Closing Times

Christmas & New Year Opening/Closing Times

Old Oak Housing Association Christmas and New Year Opening/Closing Times:

Friday 22 December 2017 – Open 9am – 12 noon
Saturday 23 December 2017 – Closed
Sunday 24 December 2017 – Closed
Monday 25 December 2017 – Closed
Tuesday 26 December 2017 – Closed
Wednesday 27 December 2017 – Closed
Thursday 28 December 2017 – Closed
Friday 29 December 2017 – Closed
Saturday 30 December 2017 – Closed
Sunday 31 December 2017 – Closed
Monday 1 January 2018 – Closed
Tuesday 2 January 2018 – Open as usual

The management and staff at Old Oak Housing Association would like to wish you a peaceful Christmas and Happy New Year.

Merger with Peabody completed

Merger with Peabody completed

Peabody and Family Mosaic have now merged. Family Mosaic is now a part of the Peabody group although its subsidiary name will continue for a while. As a result of the merger we now have 111,000 residents in 55,000 homes spread across 29 London boroughs, with over 2,000 homes in Essex, Sussex, Hampshire and Kent.

Our new organisation has over 155 years of history, experience and expertise. Our mission is to help people make the most of their lives by providing good quality affordable homes, working with communities and promoting wellbeing.

Our existing neighbourhoods, communities and care and support customers will continue to be at the heart of what we do. We are committed to improving our day-to-day services, particularly on repairs and maintenance. And at the same time we want to do more to help meet London’s housing challenge. We will do all we can to expand the number of new homes we build across all tenures, while maximising the number of low-cost rented and shared ownership homes we build.

New Peabody Chief Executive Brendan Sarsfield said:

We will put the most vulnerable first, building as many good quality homes for low-cost rent as we possibly can. We’ll create great places where people want to live. And we will help our people achieve all that they can in their lives through wide-ranging support and community programmes.

All customers can continue to access services in the same way and will not see any immediate changes because, for now, the Family Mosaic name will continue. Over the coming months we will be working to simplify the structure of the group. We aim to complete this in April 2018 and will update this website about progress.

If you are a resident of Family Mosaic you will receive a letter confirming that your tenancy will not change as a result of merger.

If you would like more information on the merger please contact [email protected] or [email protected]

You can also visit to find out more about the new organisation.